{"id":3677,"date":"2022-12-14T08:04:00","date_gmt":"2022-12-14T13:04:00","guid":{"rendered":"http:\/blog\/story\/top_10_tips_for_writing_a_case_story\/"},"modified":"2026-03-11T11:12:11","modified_gmt":"2026-03-11T15:12:11","slug":"top_10_tips_for_writing_a_case_story","status":"publish","type":"post","link":"https:\/\/hingemarketing.com\/blog\/story\/top_10_tips_for_writing_a_case_story","title":{"rendered":"Top 10 Tips For Writing A Case Story"},"content":{"rendered":"<p><span style=\"line-height: 1.6em;\">Does writing a <a href=\"https:\/\/hingemarketing.com\/portfolio#case-stories\" target=\"_blank\" rel=\"noopener noreferrer\">case story<\/a> feel like a bad trip to the dentist? You are not alone. Most professional services firms seem to struggle with them.<\/span><\/p>\n<p>Yet we all know that we should do more. They can be an important part of <a href=\"\/library\/article\/B2B_content_marketing_guide_for_professional_services_firms\" target=\"_blank\" rel=\"noopener noreferrer\">your content marketing strategy<\/a>. If done well, they can attract new prospects and help close more business.<\/p>\n<p>Here are some of our favorite tips to make the process easier and much more effective.<\/p>\n<h3><strong>1. Involve the client very early.<\/strong><\/h3>\n<p>Some clients will shy away from participating and others have firm policies against them. But for many clients, being considered as a case story will be a strong positive.<\/p>\n<div class=\"cta-link\">\n<p><a href=\"https:\/\/hingemarketing.com\/library\/article\/the-marketing-planning-guide-for-professional-services-second-edition\" target=\"_blank\" rel=\"noopener\">Download the Marketing Planning Guide<\/a><\/p>\n<\/div>\n<p>They can look forward to special treatment and the possibility of increased visibility. This not only helps you gain cooperation, but it also encourages you to collect helpful information about the &#8220;before&#8221;\u00a0situation.<\/p>\n<h3><strong>2. Identify the client.<\/strong><\/h3>\n<p>This is a huge credibility booster and should be done if at all possible. Yes, there are some circumstances where you cannot for ethical or legal reasons. But for many situations it is possible. And when you can, it is very helpful.<\/p>\n<h3><strong>3. Use a quote.<\/strong><\/h3>\n<p><span style=\"line-height: 1.6em;\">Getting a direct quote from the client is another great way to add believability and credibility to your case story. <\/span><\/p>\n<p><span style=\"line-height: 1.6em;\">Also consider including a quote from the professional in your firm that worked on the client&#8217;s project. This helps make the case study seem more tangible and easier to identify with.<\/span><span style=\"line-height: 1.6em;\">\u00a0<\/span><\/p>\n<h3><strong style=\"line-height: 1.6em;\">4. Include keywords in the title and body copy.<\/strong><\/h3>\n<p><span style=\"line-height: 1.6em;\">Conduct keyword analysis of your case story&#8217;s topic and include them when you are writing. This will <a href=\"\/library\/article\/seo-guide-for-professional-services-second-edition\" target=\"_blank\" rel=\"noopener noreferrer\">help search engines find the case story<\/a> and spread the word. Include your identified keyword or keyword phrase both in the title of the case story and 2-3 times in the copy.<\/span><\/p>\n<p><span style=\"line-height: 1.6em;\">Some common keywords include the name of the client\u2019s company and the nature of the service you provided.<\/span><span style=\"line-height: 1.6em;\">\u00a0<\/span><\/p>\n<h3><strong>5. Tell a story.<\/strong><\/h3>\n<p>Good stories have a beginning, a middle, and an end. They also have a struggle against the odds and a turning point. If it is too easy, there is no tension or suspense. Will it work or not?<\/p>\n<p>While we are not suggesting turning your case stories into literature, a little bit of old-fashion story telling will go a long ways toward increasing reader interest and engagement.<\/p>\n<p>Explain the client&#8217;s challenges and why your professional services firm was the right fit for their needs. Describe how you helped the client and try to paint a clear picture of what it&#8217;s like to work with your firm. And most importantly, show results and that you were able to deliver on your promises.<\/p>\n<h3><strong style=\"line-height: 1.6em;\">6. Use numbers.<\/strong><\/h3>\n<p><span style=\"line-height: 1.6em;\">Numbers add credibility in a way words just can&#8217;t. They can be useful in describing the magnitude of a challenge, the process you used and,\u00a0of course, the results you achieved. Don\u2019t be concerned if you don\u2019t have perfect documentation. Even a few numbers help.<\/span><\/p>\n<h3><strong style=\"line-height: 1.6em;\">7. Use imagery.<\/strong><\/h3>\n<p><span style=\"line-height: 1.6em;\">Often overlooked, this is a great way to communicate a setting or give you a quick feel for a client. While most professional services do not easily lend themselves to a picture of the service (try photographing an audit or a computer program), there are other alternatives.<\/span><\/p>\n<div class=\"cta-link\">\n<p><a href=\"https:\/\/hingemarketing.com\/library\/article\/the-marketing-planning-guide-for-professional-services-second-edition\" target=\"_blank\" rel=\"noopener\">Download the Marketing Planning Guide<\/a><\/p>\n<\/div>\n<p><span style=\"line-height: 1.6em;\">How about a picture of the client\u2019s facility or their product? Think broader and you will <a href=\"\/blog\/story\/4-tips-to-incorporate-visual-content-into-your-content-marketing-strategy\" target=\"_blank\" rel=\"noopener noreferrer\">find interesting visual content<\/a> to spice up your case story.<\/span><\/p>\n<h3><strong style=\"line-height: 1.6em;\">8. Avoid jargon.<\/strong><\/h3>\n<p><span style=\"line-height: 1.6em;\">Have mercy on your readers and avoid industry jargon and acronyms. A surprising number of readers will not understand what you are trying to communicate. <\/span><\/p>\n<p><span style=\"line-height: 1.6em;\">Assume you are writing a case story for your aunt to read and you won\u2019t be far off. The key here is to lay the situation out simply and to make your success easy to understand for any reader.\u00a0Make your case stories\u00a0easy to skim. Use short sentences, descriptive headings and bullet points.<\/span><\/p>\n<h3><strong style=\"line-height: 1.6em;\">9. Use video.<\/strong><\/h3>\n<p><span style=\"line-height: 1.6em;\">This is an increasingly common approach to telling a professional services case story. A <a href=\"\/library\/article\/what-is-the-cost-of-video-production-for-the-web\" target=\"_blank\" rel=\"noopener noreferrer\">professionally produced video<\/a> can communicate a client\u2019s experience and enthusiasm in a way that words alone cannot. <\/span><\/p>\n<p><span style=\"line-height: 1.6em;\">Video is especially appropriate if you have a high profile client who is excited about your service.<\/span><\/p>\n<h3><strong style=\"line-height: 1.6em;\">10. Get professional help.<\/strong><\/h3>\n<p><span style=\"line-height: 1.6em;\">You do not have to do it all alone. Using a professional to write a case story or edit a draft you have written can be a very smart move. <\/span><\/p>\n<p><span style=\"line-height: 1.6em;\">Given the obvious role that case stories can play in your content marketing campaign, it&#8217;s essential to get it right. For many firms, a single new client pays for all the case studies you\u2019ll need to write.<\/span><span style=\"line-height: 1.6em;\">\u00a0<\/span><\/p>\n<p>Writing a case story doesn\u2019t have to be so painful. By using some of the tips we\u2019ve outlined here, it can actually be interesting\u2014and very profitable for your firm.<\/p>\n<div class=\"inlineWidget yes_borders\"><a href=\"https:\/\/hingemarketing.com\/library\/article\/the-marketing-planning-guide-for-professional-services-second-edition\" class=\"widgetLink\" ><img decoding=\"async\" src=\"https:\/\/hingemarketing.com\/wp-content\/uploads\/2013\/11\/marketing-planning-guide-3rd-200x200.png\" alt=\"Marketing Planning Guide: 3rd Edition - download now!\" \/><\/a><div class=\"inlineWidgetText\"><h6>Marketing Planning Guide - Third Edition<\/h6><p>The Marketing Planning Guide for Professional Services Firms<\/p>\n<a href=\"https:\/\/hingemarketing.com\/library\/article\/the-marketing-planning-guide-for-professional-services-second-edition\" >Download Now<\/a><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Learn 10 tips for more effective and engaging case story writing for your professional services firm. <\/p>\n","protected":false},"author":83,"featured_media":26558,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"footnotes":""},"categories":[1],"tags":[445,399],"class_list":["post-3677","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","tag-seo","tag-strategy"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Top 10 Tips For Writing A Case Story<\/title>\n<meta name=\"description\" content=\"Learn 10 tips for creating a more effective and engaging case story for your professional services firm.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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