{"id":36529,"date":"2022-07-27T08:35:25","date_gmt":"2022-07-27T12:35:25","guid":{"rendered":"https:\/\/hingemarketing.com\/?p=36529"},"modified":"2026-03-10T12:08:41","modified_gmt":"2026-03-10T16:08:41","slug":"b2b-social-medias-two-evergreen-rules","status":"publish","type":"post","link":"https:\/\/hingemarketing.com\/blog\/story\/b2b-social-medias-two-evergreen-rules","title":{"rendered":"B2B Social Media&#8217;s Two Evergreen Rules"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Any executive or marketing director working in professional services knows how rapidly change occurs in B2B marketing. And of the various spaces included in most marketing plans, B2B social media wins the superlative for most likely to change again tomorrow.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The world of B2B social media is frustrating \u2014 often leaving marketing directors disoriented because what was working three months ago doesn\u2019t work anymore. Professionals building their <a href=\"https:\/\/hingemarketing.com\/library\/article\/brand-you-build-a-powerful-personal-brand-in-any-economy\" target=\"_blank\" rel=\"noopener\">personal brands<\/a> face a similar challenge. An endless stream of new features&#8230; More ways to analyze data\u2026 Emerging platforms to join&#8230; How can you keep up? Inevitably this means that a good <\/span><a href=\"https:\/\/hingemarketing.com\/blog\/story\/using-social-media-for-marketing-professional-services\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">B2B social media strategy<\/span><\/a><span style=\"font-weight: 400;\"> requires constant attention and experimentation. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">But what if there were some foundations you could always rely on when building your B2B social media content strategy? In this article, we\u2019re going to look beyond the unpredictable updates that each platform releases and focus on two evergreen rules that are here to stay.<\/span><\/p>\n<h2><b>Rule #1 &#8211; Be Human.<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Professionals who spend time on social media are doing so for a variety of reasons, ranging from researching competitors to recruiting new employees. But one business purpose for being on social media stands taller than the rest \u2014 <\/span><a href=\"https:\/\/hingemarketing.com\/blog\/story\/networking-on-linkedin\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">networking with people<\/span><\/a><span style=\"font-weight: 400;\"> you know and people you want to know.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Put another way, the chief business purpose of social media is to connect and engage with people. These people include potential and existing clients, referral sources, other thought leaders and possible recruits. Social media is so effective because we are always curious about what certain individuals are doing, experiencing, learning and accomplishing. So if connecting with people is the driving force behind social media, why do so many firms neglect to humanize their <\/span><a href=\"https:\/\/hingemarketing.com\/blog\/story\/digital-branding-for-professional-services\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">brands<\/span><\/a><span style=\"font-weight: 400;\"> in this space?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">By humanizing your brand on social media, we mean bringing a human touch to every piece of content you share. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, the articles you shared were all written by individuals. Have you tagged them in your post, highlighting their individual expertise? <\/span><\/p>\n<p><span style=\"font-weight: 400;\">And what about your firm\u2019s news? Aren\u2019t most of these updates related to the achievements of individual people? Have you shared a picture showing them in action? <\/span><\/p>\n<p><span style=\"font-weight: 400;\">And finally, are people on social media interacting with your posts? If so, have you responded to them? All of them? And have you reciprocated the interaction?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">On this point we are inspired by the work of Mark Schaefer, who authored the book <\/span><i><span style=\"font-weight: 400;\">Marketing Rebellion: The Most Human Company Wins<\/span><\/i><span style=\"font-weight: 400;\">. On his blog, <\/span><a href=\"https:\/\/businessesgrow.com\/2019\/06\/03\/future-of-branding\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Schaefer writes<\/span><\/a><span style=\"font-weight: 400;\">, \u201cIn the past, our businesses were built through an accumulation of advertising impressions. Today, our brands will be known, at least in part, though an accumulation of human impressions.\u201d What Schaefer wants business leaders and marketers to understand is that the future of marketing is being driven by authentic human expression.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So when it comes to your B2B social media strategy, highlight the humanity behind your brand. Allow <\/span><a href=\"https:\/\/everyonesocial.com\/blog\/employer-brand-on-social-media\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">the voices behind your content<\/span><\/a><span style=\"font-weight: 400;\"> to be heard and bring visibility to the individuals at your firm doing excellent work for your clients.<\/span><\/p>\n<h4><strong>What to do:<\/strong><\/h4>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Encourage thought leaders at your firm to become <\/span><a href=\"https:\/\/hingemarketing.com\/blog\/story\/the-visible-expert-how-ordinary-professionals-become-thought-leaders\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Visible Experts<\/span><\/a><span style=\"font-weight: 400;\">\u00ae<\/span><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Tag individuals in every post you share on social media and list them as authors on your website<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Celebrate and promote the achievements of your business partners and clients<\/span><\/li>\n<\/ul>\n<h4><strong>What not to do:<\/strong><\/h4>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Maintain overly rigorous standards for sharing content<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Hide who authored content on your page<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Forbid staff from using social media during business hours<\/span><\/li>\n<\/ul>\n<div class=\"cta-link\">\n<p><a style=\"color: #f89522; font-size: 22px; font-weight: bold; text-decoration: none;\" href=\"https:\/\/hingemarketing.com\/library\/article\/the-social-media-guide-for-professional-services\" target=\"_blank\" rel=\"noopener noreferrer\">Download The Social Media Guide for Professional Services &#8211; Second Edition<\/a><\/p>\n<\/div>\n<h2><b>Rule #2 &#8211; Be Helpful. <\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Want to know the fastest way to get ignored on social media? Publish a steady stream of posts about your service offerings and current promotions. Nothing leads to fewer impressions, less engagement, and fewer shares than self-promotional posts about your business. The faster you recognize this fact, the more successful you\u2019ll be on social media.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This behavior is the equivalent of delivering a canned elevator pitch over and over again at a networking event to as many people as possible. Have you ever called one of these zombies to help you with your business? Have you been their referral source? Probably not. So if that kind of behavior turns us off in person, why would it not turn us off online? Well\u2026 it does!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When you share content on social media it\u2019s always worth asking, \u201cCould this piece help my audience?\u201d Sharing helpful, relevant, and inspirational content makes you a trusted voice to your audience. Rather than being overly self-promotional, pushy, or boring, you will develop a reputation as a leader in the <\/span><a href=\"https:\/\/hingemarketing.com\/blog\/story\/digital-marketing-strategy-for-professional-services\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">digital space<\/span><\/a><span style=\"font-weight: 400;\">. And at the end of the day, being a trusted voice to your customer is what we all want.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Messaging consultant Donald Miller reminds us of the importance of being helpful to our customers \u2014 or what he refers to as <\/span><a href=\"https:\/\/buildingastorybrand.com\/customer-the-hero-in-marketing-material\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">the hero of our brand story<\/span><\/a><span style=\"font-weight: 400;\"> \u2014 when he writes the following: <\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cWhen we position our customer as the hero and ourselves as their guide, we will be recognized as a sought-after character to help them along their journey. In other words, your audience is Luke Skywalker. You get to be Yoda. It\u2019s a small but powerful shift. This honors the journey and struggles of our audience, and it allows us to provide the product or service they need to succeed.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">By developing a mature and helpful voice on social media, you make space for your target clients to be the hero of the story \u2014 and for you to be their potential guide.<\/span><\/p>\n<h4><strong>What to do:<\/strong><\/h4>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Post helpful content you\u2019ve written for your audience<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Share relevant content written by other experts outside of your firm<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Engage your audience with polls and comments about topics of their interest<\/span><\/li>\n<\/ul>\n<h4><strong>What not to do:<\/strong><\/h4>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Repetitively post about your service offerings and accomplishments<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Directly message new connections with your elevator pitch <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Only share content produced by your firm<\/span><\/li>\n<\/ul>\n<div class=\"lb-vid\"><a id=\"69d57ef42da62\" rel=\"wp-video-lightbox\" href=\"https:\/\/www.youtube.com\/watch?v=355vCF2uZwk&#038;width=1280&#038;height=720\" title=\"\"><img decoding=\"async\" src=\"https:\/\/i3.ytimg.com\/vi\/355vCF2uZwk\/sddefault.jpg\" class=\"video_lightbox_anchor_image\" alt=\"Click to play video\" \/><\/a>    <script>\r\n    \/* <![CDATA[ *\/\r\n    jQuery(document).ready(function($){\r\n        $(function(){\r\n            var width = $(window).innerWidth();\r\n            var setwidth = parseFloat(1280);\r\n            var ratio = parseFloat(0.5625);\r\n            var height = parseFloat(720);\r\n            var link = 'https:\/\/www.youtube.com\/watch?v=355vCF2uZwk&amp;width=1280&amp;height=720';\r\n            if(width < setwidth)\r\n            {\r\n                height = Math.floor(width * 0.5625);\r\n                \/\/console.log(\"device width \"+width+\", set width \"+1280+\", ratio \"+0.5625+\", new height \"+ height);\r\n                var new_url = wpvl_paramReplace('width', link, width);\r\n                var new_url = wpvl_paramReplace('height', new_url, height);\r\n                $(\"a#69d57ef42da62\").attr('href', new_url);\r\n                \/\/console.log(new_url);\r\n            }\r\n        });\r\n    });\r\n    \/* ]]> *\/\r\n    <\/script><\/div>\n<h2><\/h2>\n<h2><b>Missing the Forest for the Trees<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">If there\u2019s one other evergreen fact to write about it\u2019s this: social media platforms like <\/span><a href=\"https:\/\/hingemarketing.com\/blog\/story\/how-to-use-linkedin-for-business-development\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">LinkedIn<\/span><\/a><span style=\"font-weight: 400;\">, Twitter, Instagram and Facebook will continue to change. And while it is important to stay up to date on these changes and their implications for marketers and business leaders, don\u2019t lose site of the principles that will establish your brand as a trusted voice. Those fundamentals rarely, if ever, change.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Too many professionals stress about staying up to date with a platform\u2019s latest features, while failing to recognize that they are turning off potential buyers with their barrage of self-promotional, corporate, and pushy content. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s all too easy to get drawn into the mechanics of social media and miss its larger purpose. Remember to build those all-important connections. Humanize your brand by promoting the thought leaders behind the content that makes your firm so excellent. And be relentlessly helpful to an audience that is searching for trusted voices in a forest of noise. Keep these two rules in mind as you establish your B2B social media strategy and you\u2019ll continue to see the visibility and reputation of your brand flourish.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Any executive or marketing director working in professional services knows how rapidly change occurs in B2B marketing. And of the various spaces included in most marketing plans, B2B social media wins the superlative for most likely to change again tomorrow. The world of B2B social media is frustrating \u2014 often leaving marketing directors disoriented because&#8230;<\/p>\n","protected":false},"author":149,"featured_media":36530,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"footnotes":""},"categories":[1],"tags":[398],"class_list":["post-36529","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","tag-social-media"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>B2B Social Media&#039;s Two Evergreen Rules - Hinge Marketing<\/title>\n<meta name=\"description\" content=\"It\u2019s easy to get lost in the B2B social media forest. If you remember only these two guiding principles, you\u2019ll see your way through to lasting success.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hingemarketing.com\/blog\/story\/b2b-social-medias-two-evergreen-rules\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"B2B Social Media&#039;s Two Evergreen Rules - Hinge Marketing\" \/>\n<meta property=\"og:description\" content=\"It\u2019s easy to get lost in the B2B social media forest. If you remember only these two guiding principles, you\u2019ll see your way through to lasting success.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/hingemarketing.com\/blog\/story\/b2b-social-medias-two-evergreen-rules\" \/>\n<meta property=\"og:site_name\" content=\"Hinge Marketing\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/hingemarketing\" \/>\n<meta property=\"article:published_time\" content=\"2022-07-27T12:35:25+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-10T16:08:41+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/hingemarketing.com\/wp-content\/uploads\/2019\/06\/GettyImages-923623012-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1919\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Austin McNair\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@HingeMarketing\" \/>\n<meta name=\"twitter:site\" content=\"@HingeMarketing\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Austin McNair\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":[\"Article\",\"BlogPosting\"],\"@id\":\"https:\\\/\\\/hingemarketing.com\\\/blog\\\/story\\\/b2b-social-medias-two-evergreen-rules#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/hingemarketing.com\\\/blog\\\/story\\\/b2b-social-medias-two-evergreen-rules\"},\"author\":{\"name\":\"Austin McNair\",\"@id\":\"https:\\\/\\\/hingemarketing.com\\\/#\\\/schema\\\/person\\\/0847e6f27927b3053ebe575567ad6681\"},\"headline\":\"B2B Social Media&#8217;s Two Evergreen Rules\",\"datePublished\":\"2022-07-27T12:35:25+00:00\",\"dateModified\":\"2026-03-10T16:08:41+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/hingemarketing.com\\\/blog\\\/story\\\/b2b-social-medias-two-evergreen-rules\"},\"wordCount\":1214,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/hingemarketing.com\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/hingemarketing.com\\\/blog\\\/story\\\/b2b-social-medias-two-evergreen-rules#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/hingemarketing.com\\\/wp-content\\\/uploads\\\/2019\\\/06\\\/GettyImages-923623012-scaled.jpg\",\"keywords\":[\"Social Media\"],\"articleSection\":[\"Any Industry\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/hingemarketing.com\\\/blog\\\/story\\\/b2b-social-medias-two-evergreen-rules#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/hingemarketing.com\\\/blog\\\/story\\\/b2b-social-medias-two-evergreen-rules\",\"url\":\"https:\\\/\\\/hingemarketing.com\\\/blog\\\/story\\\/b2b-social-medias-two-evergreen-rules\",\"name\":\"B2B Social Media's Two Evergreen Rules - Hinge Marketing\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/hingemarketing.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/hingemarketing.com\\\/blog\\\/story\\\/b2b-social-medias-two-evergreen-rules#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/hingemarketing.com\\\/blog\\\/story\\\/b2b-social-medias-two-evergreen-rules#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/hingemarketing.com\\\/wp-content\\\/uploads\\\/2019\\\/06\\\/GettyImages-923623012-scaled.jpg\",\"datePublished\":\"2022-07-27T12:35:25+00:00\",\"dateModified\":\"2026-03-10T16:08:41+00:00\",\"description\":\"It\u2019s easy to get lost in the B2B social media forest. 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